top of page
AdobeStock_220286466.jpeg

Marlowe Digital Statistics

The numbers below represent the statistical analysis of our services. We present these so you can see how we manage our time, service contracts and support to best meet the needs of our clients. Please get in touch if you would like to see how we can help you. 

​

Stats updated as of 26/01/2024

AdobeStock_255810734.png

Active Service Contracts

264

AdobeStock_255810734.png

Customers we Support

4,073

AdobeStock_255810734.png

Breakdown calls in 2023

3,774

AdobeStock_255810734.png

Engineers we employ

14

AdobeStock_255810734.png

Installations in 2023

AdobeStock_255810734.png

Years in the Industry

50

29

AdobeStock_255810734.png

Average Response Time

30 Mins

AdobeStock_255810734.png

Average time from call to engineer on site

5.45 hours

engineer icon blue.png

PM's completed in 2023

753

spanner icon blue.png

First time

fix rate

78%

AdobeStock_255810734.png

SLA Compliance 2023

98.8%

AdobeStock_255810734.png

Average Time on Site

2.10 hours

bottom of page